Privacy Policy
Introduction
At Dolphin Beach Resort, we value the privacy of our guests and website visitors. We are committed to handling personal information responsibly and securely. This Privacy Policy explains how we collect, use, and protect personal information when you use our website or services.
Information We Collect
We may collect information that you provide to us directly, including:
- Full name.
- Phone number.
- Email address.
- Booking and stay information.
- Number of guests and room details.
- Information provided when contacting us or requesting our services.
We may also automatically collect certain technical information, such as your device type, browser, IP address, and website usage data to help us improve our website and user experience.
How We Use Your Information
We may use collected information to:
- Process and manage accommodation reservations.
- Communicate with guests regarding bookings and services.
- Provide requested services and assistance.
- Improve the quality of our resort services and website.
- Send news, promotions, and special offers when you have subscribed to receive them.
- Protect our website and prevent unauthorized or fraudulent activity.
Data Security
We take appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or loss.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Sharing Your Information
We do not sell, rent, or trade our guests’ personal information.
We may share certain information with trusted service providers when necessary to provide specific services, such as payment processing, booking systems, or technical services. Such information will only be shared to the extent necessary to provide the requested service.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website usage, and improve website performance.
You can manage or disable cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies before providing any personal information.
Your Rights
You may have the right to request access to the personal information we hold about you, request corrections or updates, or contact us regarding how your information is being used, subject to applicable laws and regulations.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or applicable legal requirements. Any updates will be published on this page.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact Dolphin Beach Resort using the contact details available on our website.